FAQ

The ANNOORY experience is style elevated to a new level of vibrational beauty. Each piece is born from mastery of design and form in conscious creativity, handcrafted in 14k recycled gold and set with the finest lab grown diamonds, chosen for their clarity and intention. Rooted in divine sacred geometry, every creation is designed to harmonize your frequency, heighten your presence, and radiate divine chic through every part of your world.

ANNOORY jewelry is created as a frequency amplifier. Through the harmony of divine sacred geometry and conscious design, each piece attunes you to your highest vibration. The finest lab grown diamonds, selected for their clarity and intention, work in union with recycled gold to create a resonance of connection and empowerment that flows whenever you wear them.

ANNOORY means my endless light, a name that embodies illumination, continuity, and the eternal brilliance that flows through every creation.

Sensations are ANNOORY’s way of guiding you to jewelry that resonates with your inner world. Each Sensation reflects a state of frequency such as presence, balance, empowerment, and heart and love connection. Instead of shopping only by category, you can choose the pieces that mirror your energy and align with your emotions. When you shop by Sensation, your jewelry becomes more than adornment. It becomes a living connection to your essence, carrying empowerment and vibrational beauty every time you wear it.

All jewelry is handcrafted in recycled 14k American-sourced gold, set with the finest lab grown diamonds and consciously sourced gemstones.

Click Sign Up at the top of our website. Enter your email and create a password. Once registered, you can track your orders, manage returns, and enjoy a faster checkout.

Click Forgot Password at login and follow the instructions in the email we send.

Yes. You can subscribe anytime through our website. You may unsubscribe at anytime through the “unsubscribe” link within the email you will receive or by contacting us directly at: clientcare@annoory.com 

After placing your order, you will receive a confirmation email. Once shipped, we will send you a tracking link. 

We begin processing quickly. If you need to change or cancel your order, our Care Team is here for you at clientcare@annoory.com. Please reach out within 12 hours, as changes may not be possible after that.

Yes. An electronic invoice is sent to your email once your order is confirmed.

You may request a return up to and within 30 days of receiving your order. Items must be unworn, with original packaging and certificates. Our Care Team is here for you at clientcare@annoory.com to guide you through the process. 

Please see our Returns and Refund Policy for full details.

Yes. You may exchange your piece for a different size, gemstone, or design, depending on availability. Our Care Team is here for you at clientcare@annoory.com.

Yes, most items can be returned in accordance with our Returns and Refund Policy. Please note, however, that custom-made and engraved jewelry, as well as any items specifically excluded under our policy, are final sale and cannot be returned.

Refunds and store credits are issued within 7 to 10 business days once we receive and approve your return.

We ship worldwide. At checkout, you will see the options available for your country.

Please note: We aim to make our products available globally, but some countries prohibit the shipment of fine jewelry by law. If your country is not available at checkout and you are having trouble placing an order, our Care Team is here for you at clientcare@annoory.com.

Standard shipping is typically 10 to 15 business days.Express shipping is typically 2 to 5 business days.Shipping costs are shown at checkout. Please note that custom and made to order pieces may require additional time.

Depending on your country, duties or taxes may apply at delivery.

Yes. All orders are fully insured from our atelier to your door.

The satisfaction of our clients is of the utmost importance to us. If you need your order by a specific date, our Care Team is here for you at clientcare@annoory.com.

We will do our best to accommodate your request, but we cannot guarantee expedited production times.

When your order is ready to ship, you will receive an automated email with your tracking number. For insurance purposes, all orders require a signature upon delivery.

We always require an adult signature upon delivery for secure shipment, as we are sending items of high value that should never be left unattended at your door. If you or another adult cannot be present to sign, another delivery will be attempted the next day. You can also contact your local courier office to reroute your package to a different address or have it held at their office for pickup at your convenience.

We accept major credit cards including Visa, Mastercard, and American Express, Apple Pay, and select installment options where available.

Yes. Our checkout is fully encrypted for your protection.

Yes. Enter your billing details at checkout and your invoice will be issued automatically.

Yes. Sales tax will be calculated and applied at checkout if applicable, based on your shipping address and local regulations.

We are unable to offer price adjustments on previous purchases. Prices may fluctuate based on demand, trends, and other factors. Promotional offers cannot be combined or applied retroactively.

Yes. We offer custom lengths for an additional fee. Our Care Team is here for you at clientcare@annoory.com to discuss your request. Pricing may vary depending on the modification, and custom orders are non refundable.

Yes. We love working with clients on custom jewelry. Our Care Team is here for you at clientcare@annoory.com to schedule a consultation and explore your vision in detail. Custom designs, including bridal jewelry, are crafted uniquely for you and are final sale.

Store each piece separately in its original box or pouch. Keep away from lotions, perfumes, chemicals, and extreme heat. This will help maintain brilliance and longevity. If you have questions, our Care Team is here for you at clientcare@annoory.com.